It is not an unusual practice for a chain retailer to round off the final purchase amount to do away with handling coins. All retailers that I have seen so far round to the nearest rupee. Sometimes the retailer makes out, sometimes the consumer makes out and that is quite tolerable. Though technically speaking it would be illegal to round to the nearest higher rupee, because that will mean that the retailer has violated the MRP boundary.
And it is similarly not very uncommon to have your neighborhood non-chain retailer to let go of change always, regardless of whether the its above 50paise or below.
But recently, we found an exception to traditional norms and running an illegal practice. This is India’s largest coffee chain – Coffee Day. Check the picture (badly scanned bill) from one of their outlets in Bangalore. The total amount (pre-rounding off), you will notice was Rs 299.22. However the final amount on the bill is Rs 300. If rounding off were to happen, you would expect the amount to get rounded off to Rs 299. This sounds outright a malpractice and something illegal to me! What do you think?